Every DID account starts with know-your-customer review — not as a formality, but because shared number pools only work if everyone on them is legitimate.
Business registration, contact details, and a government-issued ID for the primary contact — checked against what's submitted.
A compliance analyst — not just an automated check — reviews every uploaded document before a decision is made.
Applicant type, intended use case, and expected volume feed a 0–100 risk score that shapes which package fits.
Approval isn't the end — number health, spam complaints and carrier rejections are watched for the life of the account.
You get a reference code immediately — save it, it's how we track everything from here.
A compliance analyst is assigned and begins verifying your submitted details and documents.
Applicant type, use case and volume are weighed into a risk score that informs the decision.
Approved, rejected, or sent back with a specific request for more information — always with a reason.
Your account is matched to a package and numbers are provisioned against your routing profile.
Proof your company is legally registered to operate.
Of the primary contact listed on the application.
A utility bill, lease, or recent bank statement.
About 8 minutes, most decisions inside 24 hours.