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Carrier Health
Per-carrier ASR/PDD/SIP-error/capacity quality snapshots
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Rinser Carrier Health

Rinser's shadow-mode quality score (FAS risk, answer/useful-call rates, margin) plus Rinser AI's live ASR/PDD/SIP-error snapshots, in one place.

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Rinser quality score
From routing.rinser_carrier_scores_v1, refreshed every 15 minutes by the shadow-mode engine.
CarrierCallsAnswer rateUseful 30s+ %Instant answer %ACD (s)PDD (ms)MarginFAS riskQualityRecommendation
No carrier quality scores for this window yet.
Rinser AI live snapshot
From nsia.metric_snapshots — near-real-time, computed by the Rinser AI worker every 5 minutes.
CarrierAttemptsASRACD (s)PDD (ms)503 rate500 rate408 rateCapacityMargin
No carrier snapshots for this window yet.